Victoria's Secret

Once your order has been shipped, Customer Care at Victoria's Secret is unable to modify delivery addresses. If you require a change to your delivery address, it is advised to reach out to the carrier directly or visit their website for available options.

Victoria’s Secret sincerely apologizes for any inconvenience caused. Please reach out to them at 1-800-568-4288 (8a-2a ET) so they can address the issue promptly. If you are outside of the United States, you can find more details in the FAQs section on their webpage. For expedited assistance, it is recommended to have your invoice or order confirmation email available.

Unless a product has a specified expiration date listed, its shelf life typically ranges from 2 to 3 years. Products that do have an expiration date usually contain active ingredients (such as SPF) that expire before the standard 2–3-year shelf life. To maximize product shelf life, it's advisable to store products in a cool, dry place with minimal exposure to direct light.

Victoria’s Secret & Co. procures all its product lines—lingerie and apparel, accessories, and beauty products—from over 300 factories worldwide. The majority of these factories are situated in Vietnam, the United States, Sri Lanka, Indonesia, and China.

The brand, initially focused more on loungewear than sexy lingerie, was introduced in 2002 with the aim of appealing to high school and college girls.